Accessibility Statement

Last updated: September 5, 2026

Our Commitment to Accessibility

Minus33 Merino Wool is committed to providing an accessible and inclusive online experience for all customers, including people with disabilities. We continually review and improve our website to make its content, features, and services easier for everyone to access and use.

Accessibility Standards and Testing

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines provide recognized standards for making digital content perceivable, operable, understandable, and robust.

In August 2026, the Minus33 website completed automated accessibility testing and manual accessibility quality assurance focused on WCAG Level A and Level AA requirements. The website received an Accessibility Compliance Certificate from AccessibilityChecker.org. Accessibility is an ongoing process, and we continue to monitor the website as content, features, and third-party services change.

Our Accessibility Efforts

Our ongoing accessibility work includes:

• Regular automated accessibility scanning.
• Manual keyboard and assistive technology testing.
• Reviewing headings, links, forms, images, and other page elements for accessibility.
• Providing captions for video content when appropriate.
• Reviewing third-party applications and integrations for accessibility issues.
• Addressing accessibility problems when they are identified or reported.

Accessibility Assistance

If you experience difficulty using any part of our website, need help placing an order, or need information in another format, our New Hampshire customer service team is happy to assist you.

• Contact form: Contact Us
• Phone: 1-855-646-8733
• Email: info@minus33.com

Reporting an Accessibility Problem

We welcome feedback about the accessibility of our website. When reporting a problem, please include the page or URL where the issue occurred, a description of the problem, and the browser, device, or assistive technology you were using, if known. This information will help us investigate and respond more effectively.

Third-Party Content and Services

Some website features and content are provided through third-party applications or services. We work with these providers to identify and address accessibility barriers, but some third-party features may be outside our direct control. If you encounter a problem with any part of the Minus33 website, please contact us so we can assist you and follow up with the appropriate provider.

Ongoing Improvement

Accessibility is an ongoing responsibility. We will continue testing, monitoring, and improving our website as technology, content, and accessibility standards evolve.